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Terms of Service

Last updated: August 2026

By creating a NeverMessy account, you agree to these terms. Plain-language summary: we provide a small daily-task app, you can cancel anytime, and we'll always tell you the real price upfront.

Who we are

NeverMessy (nevermessy.com) is operated by NeverMessy, 4 Ul Vit, Simeonovo, Bulgaria. Contact: hello@nevermessy.com.

The service

NeverMessy assigns you two small tasks a day for each zone (room, workshop, etc.) you set up, tracks your streak, and optionally reminds you and lets you record before/after photos. It's a personal decluttering aid, not a substitute for professional cleaning, organizing, or hoarding-disorder support — if clutter is connected to a harder underlying situation, please also reach out to someone qualified to help with that.

Accounts

Pricing

Current plans (prices include everything — no hidden fees added later):

Plan Euro (EUR) Pounds (GBP)
Monthly €4.95 / month £4.45 / month
3-month €11.95 every 3 months £9.95 every 3 months
Annual €39.95 / year £34.95 / year

The currency you're charged in is set when you subscribe, based on where you are at the time, and is shown on the checkout page before you pay. Both are listed here so you can check the terms of the plan you're actually on.

Billing and renewal

Cancellation and refunds

You can cancel a subscription anytime; cancellation takes effect at the end of the period you've already paid for, and you won't be charged again after that. You keep access until that period ends.

If you're a consumer in the EU or the UK, you have a statutory 14-day right to withdraw from a digital subscription purchase and get a full refund, starting from the day you subscribe — unless you've explicitly asked for and consented to immediate access before that window closes, in which case that right may no longer apply once the service has been fully delivered. On top of whatever the law requires, we also back every plan with a 30-day money-back guarantee, no questions asked: email hello@nevermessy.com within 30 days of any charge for a full refund.

Your photos and the public gallery

Photos you take stay yours. Sharing a before/after pair to the public gallery gives us permission to display that specific pair publicly and anonymously (no name, no account details) — you can revoke that permission anytime from "My transformations" in the app, which removes it from the gallery and from any future email. A shared pair may also be included in a weekly email to other users, and one already sent can't be recalled. We never share unconsented photos with anyone. The gallery is not indexed by search engines.

Acceptable use

Don't use NeverMessy to upload photos of anyone without their knowledge, anything illegal, or anything that isn't actually a before/after of a task you did. We can suspend accounts that abuse the service, including the photo upload or gallery features.

Availability and changes

We aim to keep NeverMessy running reliably but don't guarantee uninterrupted access — this is a small, actively-developed product and things occasionally break or change. We'll try to give notice of any change that meaningfully affects what you're paying for.

Liability

NeverMessy is provided as-is. We're not liable for indirect or consequential losses, or for how you use the app day to day. Nothing here limits liability where the law doesn't allow us to (for example, in cases of fraud or gross negligence).

Governing law and disputes

These terms are governed by Bulgarian law, without prejudice to any mandatory consumer-protection rights you have under the law of the country you live in. If we can't sort out a complaint directly, EU consumers can also use the European Commission's online dispute resolution platform.

Changes to these terms

If we change these terms in a way that matters, we'll update the date at the top and, for significant changes, let you know by email.

Contact

Questions about these terms: hello@nevermessy.com.